This report review top findings on users' email experience in the Software, Business Process Outsourcing and Information Technology services. Why does this industry receive 36% fewer email than others? Why do they receive 20% more false-positives than others?
This report also shows that 33% of users have better (lower) Spam Index than the average respondent from this sector. Recommendations included.
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47% of the Web 2.0 panel chose Improving Communications as the most important Drivers for Business Adoption of Forums.
Related Report: Web 2.0 For Business: A New Class of Coporate Memory